Some of my new videos that I have been uploading for about the past week are not playing properly. If I press play, the video:
A) plays the first 3 seconds of the CW logo and then freezes completely
B) plays normally but if I skip ahead, the video image freezes but the sound and timer keep playing
Just to make clear, these are not old uploads that got corrupted with "html5" from the server crash a year ago. The problem actually seemed to have disappeared as all my videos from 3 days ago play normally, but today it has started again. The original mp4 videos play perfectly, so the issue is not from the source file itself. I still have 60 uploads being processed, so now I'm afraid to find out what else is going to freeze.
Can I get these new videos that "freeze" deleted, so that I can reupload them again?
Also, why don't video image thumbnails change anymore? Once a video is active and I try to upload a new default screenshot, the image doesn't change. This has been ongoing for over 3 months.